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Every lead captured here — typed by hand, created through the API, or auto-created from a conversation — is mirrored into your Odoo and stays in step as it moves through the pipeline. The sync is one-way. Linkiasoft is the source of truth; Odoo receives a copy. Changes made inside Odoo are not read back.

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What you need from Odoo

1

A dedicated integration user

Not a person’s login. When someone leaves and their account is deactivated, an integration on a personal login goes down with them. The user needs create and write access to CRM.
2

An API key for that user

In Odoo: Preferences → Account Security → New API Key. Odoo shows it once. On Odoo Online, API keys require two-factor authentication on the account first.
3

The database name

Settings → General Settings → Developer Tools, or visible in the URL on Odoo Online. An Odoo server can host several databases, so it cannot be inferred from the address.

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Connecting

Integrations → Odoo CRM, then fill in the instance URL (the root address, no trailing path), database, Odoo login and API key. Press Test connection first. We authenticate against your instance and report what Odoo actually said — far more useful than discovering the problem later through leads that never arrive.
Saving always re-tests. A connection cannot be stored unverified, which rules out the failure mode where an integration looks connected and has never worked.

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Two optional settings

  • Create leads as — Opportunities or Leads. Most Odoo setups hide the separate Leads stage, so Opportunities is the default and usually correct.
  • Sales team ID — file everything under one Odoo sales team. Leave empty to let Odoo route.

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Status

Needs attention means Odoo rejected something. The Odoo reported line carries their error verbatim — usually an expired API key, a deactivated user, or a permission the integration user lost. The API key is stored encrypted and never shown again, so changing any setting requires re-entering it.

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Leads never slow down

Mirroring runs on a queue. An unreachable or slow Odoo can never delay or fail a lead being written here — the copy simply catches up when Odoo returns.