Purchasing a number through us, the identity verification step, and what each status means.
If you do not have a spare number for WhatsApp Business, you can buy one here rather than
sourcing a SIM. Settings → Channels → WhatsApp Numbers.This solves the common blocker: your business number is already on the WhatsApp app, and
connecting it to the Cloud API means deleting that
account first.
Telecoms regulators require the buyer to be identified. Submit the requested details.
3
Wait for review
Typically 1–3 business days.
4
Provisioning
Once approved the number is set up automatically.
Start this before you need it. The review is a regulatory step with a real human timeline —
it cannot be rushed, and discovering it the day before a campaign is a bad surprise.
Usually mismatched details: the name or address supplied did not match the documents, or the
document was unreadable. Some countries also require a local business registration or
address for numbers in that country. Try another country if yours has requirements you
cannot meet.
Releasing cannot be undone. You will not get the same number back, customers who saved it
will reach nobody, and any WhatsApp templates approved against it stop working. Be sure.
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