What you see depends on your role
The dashboard respects your data scope. A frontline agent sees their own records; a manager or admin sees the workspace. So two people comparing dashboards will legitimately see different numbers. That is not a bug, and it is worth knowing before someone reports one.Where to go next
The dashboard is a summary. Every number on it has a fuller answer elsewhere:If the numbers look wrong
Nearly always one of these three:Win and lost stages are not marked
Win and lost stages are not marked
Conversion and won-value report zero without them. See
Leads and pipeline.
You are seeing your own records only
You are seeing your own records only
Your role’s data scope limits you to what you own.
Deals are not being closed in the CRM
Deals are not being closed in the CRM
A deal won over the phone and never moved to a win stage does not exist as far as any
report is concerned.

