Connecting
Settings → Channels → Add channel → TikTok, then sign in and authorize access. Use the account that owns the videos and ads you want to manage.What arrives
Comments, in the Comments tab of the inbox — not the Messages tab. The Posts tab shows the video a comment belongs to, which is usually necessary to understand it. Unlike WhatsApp or Messenger, TikTok is a comment channel here rather than a direct-messaging one.Replying
Reply publicly under the comment, or hide comments you do not want visible. Comment handling can be automated — a flow that replies to every comment containing “price” with a standard answer, for example. See Comments and posts and Triggers and blocks.Nothing arriving
- Is the channel Connected?
- Did the account you signed in with actually own those videos?
- Are there new comments since connecting? Historic comments are not always backfilled.
- Does a role grant this channel? See How assignment works.