Documentation Index
Fetch the complete documentation index at: /llms.txt
Use this file to discover all available pages before exploring further.
The full catalog of what can start an automation and what it can do.
| Trigger | Fires when |
|---|---|
| Customer sends a message | Any inbound message on a channel |
| Customer taps a template button | Someone taps a button in a WhatsApp template |
| New comment on a post | A comment arrives — can be limited to Facebook only or Instagram only |
| Lead is created | A new lead appears |
| Lead stage changes | A lead moves between pipeline stages |
| Order is placed in your store | A WooCommerce order — see WooCommerce |
| Triggered by AI / manual only | Nothing starts it automatically; it runs when an agent calls it as a tool or you run it by hand |
| Block | What it does |
|---|---|
| Send message | Send a message on WhatsApp |
| Ask with buttons | Send a question with reply buttons and wait for the answer |
| Send image | Send an image or file with a caption |
| Send SMS | Send an SMS |
| Send email | Send through your email settings |
| Reminder | Nudge the customer if they do not reply, up to a limit |
| Ask for rating | Ask how it went; the score lands in the handling agent’s KPIs |
| Block | What it does |
|---|---|
| Reply to comment | Post a public reply |
| Reply privately | Send a private message to the commenter |
| Hide comment | Hide it on the platform, or unhide it |
| Block | What it does |
|---|---|
| Change lead stage | Move the lead to a different stage |
| Hand to a human | Assign the conversation to a teammate and stop the AI |
| Block | What it does |
|---|---|
| Call an API | Send an HTTP request to another system |
| Google Sheets | Read or write rows in a spreadsheet |
| Read a spreadsheet | Parse an xlsx/csv into rows for later steps |
| Describe an image | Read an image with AI vision and produce a description |
| Create order | Create an order in your WooCommerce store |
| Update order | Change the status or note on an existing order |
| List products | Fetch products from your store to send in a message |
{{ or use Insert
a variable — it lists what is actually available at that point in the flow, which is
faster and safer than typing a path from memory.
Inputs collected by an AI tool arrive as {{trigger.<name>}}.