Your workspace API key. Create one in Settings → API Keys; the plaintext value
is shown once and never again.
Keys are scoped. A key needs conversations:send to send, conversations:read to
read threads and messages, templates:read to list templates, channels:read
to list channels, and channels:manage to create connect sessions. A key missing
the scope for an endpoint gets 403.
The CRM endpoints use the same resource:action form: leads:read, leads:create,
leads:update, leads:delete, customers:read, customers:create,
customers:update, customers:delete, customers:manage.
Several resources have no scope of their own and borrow one:
Resource
Governed by
Contacts
customers:*
Activities
customers:* for customer activities, leads:* for lead activities
Tags
customers:read to list, customers:manage to change
Pipeline stages
leads:*
Quick replies
quick-replies:read / quick-replies:write
WhatsApp groups
wa-groups:manage
Grant only what the integration needs — a key that only sends notifications should
hold conversations:send and nothing else.
Your workspace UUID. Required on every request in addition tox-api-key.
It does not select the workspace — data access is always scoped to the workspace
that owns the API key, and a mismatched value cannot read anyone else's data.
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