> ## Documentation Index
> Fetch the complete documentation index at: https://docs.linkiasoft.com/llms.txt
> Use this file to discover all available pages before exploring further.

# The dashboard

> What the home screen shows, and where to go when a number looks wrong.

The screen you land on. A summary of key metrics and recent activity across the workspace.

## What you see depends on your role

The dashboard respects your [data scope](/help/team/roles-and-permissions). A frontline
agent sees their own records; a manager or admin sees the workspace.

So two people comparing dashboards will legitimately see different numbers. That is not a
bug, and it is worth knowing before someone reports one.

## Where to go next

The dashboard is a summary. Every number on it has a fuller answer elsewhere:

| If you are looking at           | Go to                                                                  |
| ------------------------------- | ---------------------------------------------------------------------- |
| Pipeline value                  | [Revenue per Stage](/help/analytics/overview)                          |
| Response times                  | [Agent KPIs](/help/analytics/agent-kpis) and the Response Time Heatmap |
| Who is available                | [Ready Time](/help/analytics/ready-time)                               |
| Message volume                  | Messages Report in [Deep Analytics](/help/analytics/overview)          |
| Conversations needing attention | [The inbox](/help/inbox/tour)                                          |

## If the numbers look wrong

Nearly always one of these three:

<AccordionGroup>
  <Accordion title="Win and lost stages are not marked">
    Conversion and won-value report zero without them. See
    [Leads and pipeline](/help/crm/leads-pipeline).
  </Accordion>

  <Accordion title="You are seeing your own records only">
    Your role's data scope limits you to what you own.
  </Accordion>

  <Accordion title="Deals are not being closed in the CRM">
    A deal won over the phone and never moved to a win stage does not exist as far as any
    report is concerned.
  </Accordion>
</AccordionGroup>

## Leads graph

**Leads graph** in the sidebar is badged **Soon** — a visual view of lead relationships,
not yet available.