> ## Documentation Index
> Fetch the complete documentation index at: https://docs.linkiasoft.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Send email from your own address

> Adding an SMTP sender so email goes out as you rather than from a default address.

Without an SMTP sender configured, email goes out from a platform default address. Adding
your own means it comes from your domain — which customers trust and which is far less
likely to land in spam.

## Add a sender

**Email settings → Create**, then fill in what your email provider gave you:

| Field     | Typical value                                                 |
| --------- | ------------------------------------------------------------- |
| Host      | `smtp.gmail.com`, `smtp.office365.com`, `smtp.yourdomain.com` |
| Port      | 587 for STARTTLS (most common), 465 for SSL                   |
| Username  | Usually the full email address                                |
| Password  | See the warning below                                         |
| From name | What recipients see as the sender, e.g. "Acme Support"        |

<Warning>
  **Gmail and Microsoft 365 reject your normal login password.** You need an app password
  with two-factor authentication enabled on the account:

  * **Gmail** — Google Account → Security → 2-Step Verification → App passwords
  * **Microsoft 365** — Security info → Add sign-in method → App password

  If SMTP authentication fails and you are certain the password is right, this is almost
  always why.
</Warning>

## Landing in inboxes rather than spam

Configured at your DNS provider, not here, but they matter more than anything on this
page:

* **SPF** — lists who may send on your domain's behalf.
* **DKIM** — signs your mail so it cannot be forged.
* **DMARC** — tells receivers what to do when the first two fail.

Sending from a domain with none of these set up means a meaningful share of your email
will be filtered. Your email provider's documentation will give you the exact records.

## Common failures

<AccordionGroup>
  <Accordion title="Authentication failed">
    An app password is needed (see above), or the username is not the full email address.
  </Accordion>

  <Accordion title="Connection timed out">
    Wrong port, or your provider blocks the one you chose. Try 587 if you used 465.
  </Accordion>

  <Accordion title="Sends fine, but everything lands in spam">
    SPF/DKIM/DMARC are missing or wrong for the sending domain.
  </Accordion>

  <Accordion title="'From' address does not match">
    Most providers refuse to send as an address the authenticated account does not own.
    The username and the from address should be the same mailbox, or an alias it is
    permitted to send as.
  </Accordion>
</AccordionGroup>